Last updated: [08/20/2023]

Thank you for shopping at Shawn Mormann LLC. We value your satisfaction and want to ensure you have a positive experience with our products. If you are not entirely satisfied with your purchase, we’re here to help.

**Refund Eligibility**

You may request a refund for your purchase under the following circumstances:

1. **Damaged or Defective Products:** If you receive a product that is damaged during shipping or is defective, please contact us within [number of days] days of receiving your order. We will provide you with instructions for returning the item, and upon receiving and inspecting the returned item, we will issue a full refund or send a replacement, as per your preference.

2. **Incorrect Items:** If you receive an incorrect item, please contact us within [number of days] days of receiving your order. We will arrange for the correct item to be shipped to you, and you may be required to return the incorrect item.

**Return Process**

To initiate a refund request, please follow these steps:

1. Contact our customer service team at [customer service email] within [number of days] days of receiving your order.
2. Provide your order number and details about the item you wish to return.
3. Our customer service team will guide you through the return process, including providing return shipping instructions if necessary.

**Refund Processing**

Once your returned item is received and inspected, we will send you an email notification to inform you of the approval or rejection of your refund. If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within [number of days] days.

**Non-Refundable Items**

Certain items are non-refundable and will not be eligible for a refund. These include:

– Digital products or downloadable content.
– Perishable goods such as fresh produce.

**Contact Us**

If you have any questions or concerns about our Refund Policy, please contact us at